Jobs - Support Analyst

Tender reports

Mintec is servicing a client list which includes most of the significant blue-chip organisations in the food supply chain, from manufacturing to retail, and including number of related service organisations.  It is fast growing, has doubled in size over the last 3 years, and has plans for further expansion.  The company provides market intelligence regarding food and non-food commodities and ingredients to their clients in the UK, Europe and beyond, and is regarded by them as a key strategic partner.

Support Analyst/Helpdesk Analyst

Location: Wooburn Green, near High Wycombe
Salary: £25k (dependant on experience) plus benefits (to include 10% bonus package, pension and 23 days holiday).

Role:

Key to the continued growth of this exciting business is the provision and maintenance of excellent infrastructure and first class internal and external support. Reporting to the IT manager, you will be responsible for first and second line support to internal users and customers. You will also be involved in the configuring and managing of Mintec's infrastructure and the administration of internal applications and users.

Essential skills/experience:

  1. You will have at least 3 years’ experience in a similar role.
  2. You will have strong experience in configuring Windows domains/Active Directory including Group Policies.
  3. You will be a confident problem solver with plenty of experience in providing technical support throughout your career.
  4. You will have experience in Citrix XenApp setup and support.
  5. Strong knowledge of Windows Server 2003 or 2008.
  6. You will have proven expertise in a wide variety of computer technologies such as Active Directory, HTML, scripting, MMC, DHCP, DNS.
  7. You will be a confident multi-tasker who can juggle several different support, systems and research tasks simultaneously.
  8. You will have excellent communication skills with a high standard of written English and have a good attention to detail.

Desirable skills/experience:

  1. Experience with Linux, vmware and Wise Installer would be advantageous.
  2. Any knowledge of the following would be a bonus: SQL, CSS, Javascript, FTP, SSL, TCP/IP, VPN, C#, ASP, Linux, Excel, Access.
  3. Relevant Microsoft certification such as MCSA would be an advantage.

To apply, please e-mail your current CV along with your salary expectation to .(JavaScript must be enabled to view this email address).

Strictly no agencies.

Tailored to meet the specific needs of busy purchasing professionals; Mintec’s Tender Reports will prove invaluable when tendering for supply contracts. Providing an authoritative basis for negotiation based upon a thorough understanding of the factors that will potentially affect price movements in the market.

 

These reports which cover a range of pre-defined topics are released throughout the year, allowing you to create your own bespoke package; delivering you greater flexibility and choice.

 

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